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Privacy Policy

Effective Date: May 12, 2026

Five Willows Events (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Event details and inquiries

  • Billing or payment information

  • Any information submitted through contact forms, bookings, or consultations

We may also automatically collect limited technical information such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data through cookies or analytics tools

How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide customer support

  • Schedule consultations and manage bookings

  • Process payments and invoices

  • Improve our website and services

  • Send updates or communications related to your event or inquiry

  • Maintain business and legal records

Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third parties only when necessary to:

  • Process payments

  • Coordinate event services or vendors

  • Operate our website or business tools

  • Comply with legal obligations

Cookies & Analytics

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You can usually modify your browser settings to disable cookies if preferred.

Data Security

We take reasonable measures to help protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.

To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

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